Live COVID-19 Updates and FAQ operates 100% online, but that doesn’t mean we aren’t doing what we can to prevent the spread of COVID-19. We are taking extensive measures to ensure that our employees and customers are safe by:

  • Continuing to offer FREE TOWING without the need to leave your home
  • Ensuring towing procedures are hygienic
  • Limiting the number of personnel in our locations and keeping interactions remote

Below we have created an FAQ about any questions that you might have for when it comes to COVID-19, as well as live COVID-19 updates.

Frequently Asked Questions

Is Still Open and Operating?

Yes, is still open and operating at the same capacity before the many state-issued stay-at-home orders. As is a subsidiary of Copart, Inc., we are deemed an essential business by the federal government.

All of our nearly 200 locations are open and accepting customer dropoffs once again!

Can Someone Pick-Up My Vehicle?

Yes, we still offer our free pick-up in 24 hours or less! The process is still the same; call, get your guaranteed offer, and setup your free pick-up in 24 hours or less.

Does Pickup From My Home?

Yes! will pickup a vehicle anywhere that you want! All that we require is that the customer be available for the signing over of the title, and to receive the check!

What Resources Can I Use to Help Prevent the Spread of COVID-19?

We recommend only trusting websites and information from verifiable and legitimate sources. Here are some trusted resources to help you prevent the spread of COVID-19. also has a blog on how you can clean your car to prevent the spread of the coronavirus through your car!

What Can You Do to Help?

This a trying time for all of us, and we must all do our part to help prevent any further spread of COVID-19. Here are some tips that can keep you healthy as well as others.

  • Stand at least six feet away from other people (social distancing)
  • Wash your hands for at least 20 seconds regularly
  • Avoid handshakes however possible
  • Bring antibacterial wipes with you when going to public places
  • Stay home if you’re sick
  • Be respectful and understanding of others who are doing the same as you.

We’re All In This Together

It is important that we do what we can to prevent the spread of COVID-19. By following some of the steps we mentioned above, as well as using credible and trustworthy sources, we can stop COVID-19 in its tracks.

Stay healthy, positive, and don’t forget to wash your hands!

Get a Quote

Ready to sell your car? Get a quote fast and easy using our Instaquote either over ther phone or online to get a cash offer for your car. So what are you waiting for?

Get a Quote

Get an Offer