Privacy Policy

Privacy Statement

CashForCars.com (“CashForCars.com” or “us” or “we”) is a business of Copart, Inc., a Delaware corporation. This policy covers how Copart, Inc. and its subsidiaries and CashForCars.com (collectively, “Copart”) treats personal information that CashForCars.com collects and receives, including information related to your past use of CashForCars.com services. Personal information is information about you that is personally identifiable, such as your name, address, email address, or phone number, and that is not otherwise publicly available. Unless otherwise specified, this policy applies to the operations of Copart, Inc. relating to vehicles that are physically located within the United States.

This policy does not apply to the practices of companies that CashForCars.com does not own or control, or to people that CashForCars.com does not employ or manage.

This version of the privacy policy was last updated in February 2021. We may update this policy from time to time, and if we do so, we will upload a new version to our website.

Important Information

This website is not intended for children, and we do not knowingly collect data relating to children. When you interact with Copart as a potential direct vehicle seller, you acknowledge that you are of legal age to enter into a contract to sell your vehicle to us.

It is important that you read this privacy policy together with any other privacy policy or fair processing notice we may provide on specific occasions when we are collecting or processing personal information about you. This privacy policy supplements other notices and is not intended to override them.

Information Collection and Use

  • CashForCars.com collects personal information when you sell a vehicle to or request a quote from CashForCars.com or one of our purchase partners or affiliates.
  • When you request a quote or sell a vehicle to CashForCars.com, we may ask for information such as your name, address, email address, phone number, zip code, and other information related to the vehicle. Once you contact us and use our services, you are not anonymous to us.
  • CashForCars.com collects information about your transactions with us, including information relating to vehicles you sell through us or our affiliates.
  • CashForCars.com automatically receives and records information on our server logs regarding your sessions on CashForCars.com websites or through the websites and related cookie information.
  • CashForCars.com uses information for the following general purposes: to contact you to facilitate your vehicle sale or to provide you with a vehicle quote, to facilitate the sale of your vehicle to a member of our Buyer Network, to coordinate any title transfer and ownership of the vehicle, and to comply with laws and regulations related to vehicle sales by you.

Information Sharing and Disclosure

CashForCars.com does not rent, sell, or share personal information about you with other people or nonaffiliated companies except under the following circumstances:

  • We provide the information to trusted partners who work on behalf of or with CashForCars.com under confidentiality agreements. These companies may use your personal information to help CashForCars.com communicate with you about offers from CashForCars.com. However, these companies do not have any independent right to share this information;
  • If we are unable to make an offer on your vehicle, with your consent, we provide the information to a member of our Buyer Network who may contact you to market their products or services to you. By accepting an offer from us, you agree that we may share your personal information for this purpose. If you do not want us to share your personal information with these third parties we may not be able to facilitate the sale of your vehicle;
  • We provide the information in response to subpoenas, court orders, or legal process, or to establish or exercise our legal rights or defend against legal claims, or upon receipt of a request from law enforcement;
  • We transfer information about you to Copart and any other affiliates as necessary for title transfer processing, and to any state and federal regulatory agencies as required by law.

Cookies and Web Beacons

We may place a text file called a “cookie” in the browser files of your computer, tablet, mobile or handheld device, or any other access device (each an “Access Device”). The cookie itself does not contain personal information although it will enable us to relate your use of this website to information that you have specifically and knowingly provided. But the only personal information a cookie can contain is information you supply yourself. A cookie can’t read data off your hard disk or read cookie files created by other websites. CashForCars.com may use cookies to track user traffic patterns (as described above). In addition, CashForCars.com uses encrypted cookies to authenticate the user on each page after the user logs onto the website. You can refuse cookies by turning them off in your browser or through the appropriate “settings” icon of certain Access Devices. If you’ve set your browser to warn you before accepting cookies, you will receive the warning message with each cookie. Some CashForCars.com features and services may not function properly if your cookies are disabled.

Our website may contain electronic images known as Web Beacons (sometimes called single-pixel gifs) and are used along with cookies to compile aggregated statistics to analyze how our site and services are used. Web Beacons may be used in some of our emails to let us know which emails and links have been opened by recipients. This allows us to gauge the effectiveness of our customer communications and marketing campaigns. Our website may also contain Web Beacons that are set by our third-party partners. Web Beacons are used along with cookies enabling our partners to compile aggregated statistics to analyze how our site is used. We use a third party to gather information about how you and others use our website. For example, we will know how many users access a specific page and which links they clicked on. We use this aggregated information to understand and optimize how our site is used.

Third-Party Websites

Our website may include links to other websites whose privacy policies may differ from ours. If you submit personal information to any of these websites, your information is governed by their privacy policies. We encourage you to read the privacy policies of any website you visit.

Confidentiality and Security

We limit access to personal information about you to employees who we believe reasonably need to come into contact with that information to provide products or services to you or in order to do their jobs.

We have physical, electronic, and procedural safeguards that comply with federal regulations to protect personal information about you.

If CashForCars.com learns of a security systems breach we may attempt to notify you electronically so that you can take appropriate protective steps. By using this website or providing personal information to us you agree that we can communicate with you electronically regarding security, privacy and administrative issues relating to your use of this website. CashForCars.com may post a notice on our website if a security breach occurs. CashForCars.com may also send an email to you at the email address you have provided to us in these circumstances. Depending on where you live, you may have a legal right to receive notice of a security breach in writing. To receive free written notice of a security breach (or to withdraw your consent from receiving electronic notice) you should notify us at privacy@copart.com. CashForCars.com takes your security seriously and takes reasonable steps to protect your information. No data transmission over the Internet or information storage technology can be guaranteed to be 100% secure. The following is a summary of the measures CashForCars.com takes to protect your information and descriptions of ways we implement these measures for different types of information you may provide to us:

  • Secure Socket Layer (SSL) – CashForCars.com uses SSL (Secure Socket Layer) encryption when transmitting certain kinds of information, such as financial services information or payment information. An icon resembling a padlock is displayed on the bottom of most browsers window during SSL transactions that involve credit cards and other forms of payment. Any time CashForCars.com asks you for a credit card number for payment or for verification purposes, it will be SSL encrypted. The information you provide will be stored securely on our servers. Once you choose to store or enter your credit card number on CashForCars.com, it will not be displayed back to you in its entirety when you retrieve or edit it in the future. Instead of the entire number, you will only see asterisks and either the first four digits or the last four digits of your number.
  • Vendors and Partners – CashForCars.com works with vendors and partners to protect the security and privacy of user information.
  • Employee and Contractor Access to Information – CashForCars.com limits access to personal information about you to those employees who we reasonably believe need to come into contact with that information to provide products or services to you or in order to do their jobs.
  • Education and Training for Employees – CashForCars.com has implemented a company-wide education and training program about security that is required of every CashForCars.com employee.
    • Publicly available information from government records.
    • De-identified or aggregated consumer information.
    • Information excluded from the CCPA’s scope, like:
      • Health or medical information covered by the Health Insurance Portability and Accountability Act of 1996 (HIPAA) and the California Confidentiality of Medical Information Act (CMIA) or clinical trial data;
      • Personal information covered by certain sector-specific privacy laws, including the Fair Credit Reporting Act (FRCA), the Gramm-Leach-Bliley Act (GLBA) or California Financial Information Privacy Act (FIPA), and the Driver’s Privacy Protection Act of 1994.

    CALIFORNIA PRIVACY DISCLOSURE

    This “California Privacy Disclosure” supplements the Privacy Policy and contains the disclosures required under the California Consumer Privacy Act (“CCPA”). For individuals who are California residents, the CCPA requires certain disclosures about the categories of personal information we collect and how we use it, the categories of sources from whom we collect personal information, and the third parties with whom we share it.

    Personal Information We Collect

    Category Examples Collected
    A. Identifiers A real name, alias, postal address, unique personal identifier, online identifier, Internet Protocol address, email address, account name, Social Security number, driver's license number, passport number, or other similar identifiers. YES
    B. Personal information categories listed in the California Customer Records statute (Cal. Civ. Code § 1798.80(e)). A name, signature, Social Security number, physical characteristics or description, address, telephone number, passport number, driver's license or state identification card number, insurance policy number, education, employment, employment history, bank account number, credit card number, debit card number, or any other financial information, medical information, or health insurance information. Some personal information included in this category may overlap with other categories. YES
    C. Protected classification characteristics under California or federal law. Age (40 years or older), race, color, ancestry, national origin, citizenship, religion or creed, marital status, medical condition, physical or mental disability, sex (including gender, gender identity, gender expression, pregnancy or childbirth and related medical conditions), sexual orientation, veteran or military status, genetic information (including familial genetic information). NO
    D. Commercial information. Records of personal property, products or services purchased, obtained, or considered, or other purchasing or consuming histories or tendencies. NO
    E. Biometric information. Genetic, physiological, behavioral, and biological characteristics, or activity patterns used to extract a template or other identifier or identifying information, such as, fingerprints, faceprints, and voiceprints, iris or retina scans, keystroke, gait, or other physical patterns, and sleep, health, or exercise data. NO
    F. Internet or other similar network activity. Browsing history, search history, information on a consumer's interaction with a website, application, or advertisement. YES
    G. Geolocation data. Physical location or movements. NO
    H. Sensory data. Audio, electronic, visual, thermal, olfactory, or similar information. YES
    I. Professional or employment-related information. Current or past job history or performance evaluations. NO
    J. Non-public education information (per the Family Educational Rights and Privacy Act (20 U.S.C. Section 1232g, 34 C.F.R. Part 99)). Education records directly related to a student maintained by an educational institution or party acting on its behalf, such as grades, transcripts, class lists, student schedules, student identification codes, student financial information, or student disciplinary records. NO
    K. Inferences drawn from other personal information. Profile reflecting a person's preferences, characteristics, psychological trends, predispositions, behavior, attitudes, intelligence, abilities, and aptitudes. NO

    Personal information does not include:

    • Publicly available information from government records.
    • De-identified or aggregated consumer information.
    • Information excluded from the CCPA’s scope, like:
      • Health or medical information covered by the Health Insurance Portability and Accountability Act of 1996 (HIPAA) and the California Confidentiality of Medical Information Act (CMIA) or clinical trial data;
      • Personal information covered by certain sector-specific privacy laws, including the Fair Credit Reporting Act (FRCA), the Gramm-Leach-Bliley Act (GLBA) or California Financial Information Privacy Act (FIPA), and the Driver’s Privacy Protection Act of 1994.

    We obtain the categories of personal information listed above from the following categories of sources:

    • Directly from individuals who sell a vehicle to us or a member of our Buyer Network.
    • Directly and indirectly from activity on our website (https://www.cashforcars.com/).

    Use of Personal Information We Collect

    We may use or disclose the personal information we collect for one or more of the following business purposes:

    • To purchase a vehicle from you.
    • To provide you with information, products or services that you request from us.
    • To facilitate a direct vehicle sell between you and a member of our Buyer Network at your request.
    • To carry out our obligations and enforce our rights arising from any contracts entered into between you and us.
    • As necessary or appropriate to protect the rights, property or safety of us, our Buyer Network or others.
    • To respond to law enforcement requests and as required by applicable law, court order, or governmental regulations.
    • To evaluate or conduct a merger, divestiture, restructuring, reorganization, dissolution, or other sale or transfer of some or all of our assets, whether as a going concern or as part of bankruptcy, liquidation, or similar proceeding, in which personal information held by us is among the assets transferred.

    We will not collect additional categories of personal information or use the personal information we collected for materially different, unrelated, or incompatible purposes without providing you notice.

    Personal Information Sharing and Disclosure

    We may disclose your personal information to a third party for a business purpose. When we disclose personal information for a business purpose, we enter a contract that describes the purpose and requires the recipient to both keep that personal information confidential and not use it for any purpose except performing the contract.

    In the preceding twelve (12) months, we have disclosed the following categories of personal information for a business purpose:

    Category A: Identifiers

    Category B: California Customer Records personal information categories.

    Category F: Internet or other similar network activity.

    We disclose your personal information for a business purpose to the following categories of third parties:

    • Our affiliates.
    • Service providers.
    • Members of our buyer network to whom you or your agents authorize us to disclose your personal information in connection with products or service you request.

    In the preceding twelve (12) months, we have not sold any personal information.

    Your Rights and Choices

    The CCPA provides consumers (California residents) with specific rights regarding their personal information. This section describes your CCPA rights and explains how to exercise those rights.

    Access to Specific Information and Data Portability Rights

    You have the right to request that we disclose certain information to you about our collection and use of your personal information over the past 12 months. Once we receive and confirm your verifiable consumer request, we will disclose to you:

    • The categories of personal information we collected about you.
    • The categories of sources for the personal information we collected about you.
    • Our business or commercial purpose for collecting or selling that personal information.
    • The categories of third parties with whom we share that personal information.
    • The specific pieces of personal information we collected about you (also called a data portability request).
    • If we sold or disclosed your personal information for a business purpose, two separate lists disclosing:
      • sales, identifying the personal information categories that each category of recipient purchased; and
      • disclosures for a business purpose, identifying the personal information categories that each category of recipient obtained.

    Deletion Request Rights

    You have the right to request that we delete any of your personal information that we collected from you and retained, subject to certain exceptions. Once we receive and confirm your verifiable consumer request, we will delete (and direct our service providers to delete) your personal information from our records, unless an exception applies.

    We may deny your deletion request if retaining the information is necessary for us or our service providers to:

    1. Complete the transaction for which we collected the personal information, provide a good or service that you requested, take actions reasonably anticipated within the context of our ongoing business relationship with you, or otherwise perform our contract with you.
    2. Detect security incidents, protect against malicious, deceptive, fraudulent, or illegal activity, or prosecute those responsible for such activities.
    3. Debug products to identify and repair errors that impair existing intended functionality.
    4. Exercise free speech, ensure the right of another consumer to exercise their free speech rights, or exercise another right provided for by law.
    5. Comply with the California Electronic Communications Privacy Act (Cal. Penal Code § 1546 seq.).
    6. Engage in public or peer-reviewed scientific, historical, or statistical research in the public interest that adheres to all other applicable ethics and privacy laws, when the information's deletion may likely render impossible or seriously impair the research's achievement, if you previously provided informed consent.
    7. Enable solely internal uses that are reasonably aligned with consumer expectations based on your relationship with us.
    8. Comply with a legal obligation.
    9. Make other internal and lawful uses of that information that are compatible with the context in which you provided it.

    Exercising Access, Data Portability, and Deletion Rights

    To exercise the access, data portability, and deletion rights described above, please submit a verifiable consumer request to us by either:

    • Calling us at 800-998-1985
    • Emailing us at privacy@copart.com

    Only you or a person registered with the California Secretary of State that you authorize to act on your behalf may make a verifiable consumer request related to your personal information. You may also make a verifiable consumer request on behalf of your minor child.

    You may only make a verifiable consumer request for access or data portability twice within a 12-month period. The verifiable consumer request must:

    • Provide sufficient information that allows us to reasonably verify you are the person about whom we collected personal information or an authorized representative.
    • Describe your request with sufficient detail that allows us to properly understand, evaluate, and respond to it.

    We cannot respond to your request or provide you with personal information if we cannot verify your identity or authority to make the request and confirm the personal information relates to you. Making a verifiable consumer request does not require you to create an account with us. We will only use personal information provided in a verifiable consumer request to verify the requestor's identity or authority to make the request.

    Response Timing and Format

    We endeavor to respond to a verifiable consumer request within 45 days of its receipt. If we require more time (up to 90 days), we will inform you of the reason and extension period in writing. If you have an account with us, we will deliver our written response to that account. If you do not have an account with us, we will deliver our written response by mail or electronically, at your option. Any disclosures we provide will only cover the 12-month period preceding the verifiable consumer request's receipt. The response we provide will also explain the reasons we cannot comply with a request, if applicable. For data portability requests, we will select a format to provide your personal information that is readily useable and should allow you to transmit the information from one entity to another entity without hindrance.

    We do not charge a fee to process or respond to your verifiable consumer request unless it is excessive, repetitive, or manifestly unfounded. If we determine that the request warrants a fee, we will tell you why we made that decision and provide you with a cost estimate before completing your request.

    Non-Discrimination

    We will not discriminate against you for exercising any of your CCPA rights. Unless permitted by the CCPA, we will not:

    • Deny you goods or services.
    • Charge you different prices or rates for goods or services, including through granting discounts or other benefits, or imposing penalties.
    • Provide you a different level or quality of goods or services.
    • Suggest that you may receive a different price or rate for goods or services or a different level or quality of goods or services.

    Changes to Our Privacy Notice

    We reserve the right to amend this privacy notice at our discretion and at any time. When we make changes to this privacy notice, we will notify you by email or through a notice on our website homepage.

    Contact Information

    If you have any questions or comments about this notice, the ways in which we collect and use your personal information, your choices and rights regarding such use, or wish to exercise your rights under California law, please do not hesitate to contact us at:

    Email: privacy@copart.com

    Postal Address: Copart, Inc.

    • Attn: Data Protection Officer
    • 14185 Dallas Parkway, Suite 300
    • Dallas, TX 75254